Supplier Relationship Management (SRM)
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Positive Purchasing SRM (Supplier Relationship Management) programs can help you drive out increased value, innovation and reduced risk from your supply chains. By working to review your supply base we can help you identify the right approaches for all your suppliers ranging from simple ‘arms length’ transactional management to a full strategic relationship with nominated relationship owners. SRM is a crucial component for any strategic purchasing function. Robust approaches in this area can not only help you realise the full potential from your supply chain but strong strategic relationships with your critical few strategic suppliers can help connect your end customer’s needs and aspirations with supply chain possibilities.
We offer a range of
SRM programs each developed around the unique needs of your business. We can help identify the SRM approach that is right for your business and equip your practitioners with the necessary process, toolkit and training in this area. We can help establish supplier performance measurement and supplier improvement programs. We can also help to establish, re-balance or further develop all the elements of a strategic relationship with your key suppliers. Our SRM approaches are also relevant for driving the right relationships to support mergers, acquisitions and joint ventures. Call Positive Purchasing today to find out how we can help your business unlock the hidden value from your key suppliers.
Supplier Improvement Programs
Supplier improvement programs is an approach reserved for the critical few strategic suppliers and is concerned with focused, jointly agreed goals encapsulating how the relationship must develop. Specific areas to improve overall effectiveness are also agreed. These might include initiatives to explore innovation in response to a given need or opportunity or projects to drive in improvements in process, logistics or product/service quality.
Supplier improvement plans are at their most effective when they are collaborative with supplier and customer working together to solve problems and drive in ‘value add’ solutions, jointly sharing the benefits. Our Partnership Management Programs provide a structured approach to help with with facilitation support where required.
We can help to identify the framework and approach for supplier improvement programs. We can help determine the improvement priorities and the governance arrangement required to manage multiple improvement initiatives across the entire spectrum of strategic and preferred suppliers.
Relationship Development
The focus for relationship management is to ensure that the desired value contribution is achieved. For the critical few suppliers value creation will be at a corporate level, providing long term corporate impact.
We can help to establish the optimum relationship with your critical few strategic suppliers. We can help establish robust arrangements for supplier interface or ‘face off’ at all levels within your organisation, working with your supply base to ensure that the supplier’s account management provision reflects your intentions for the relationships and establishing who within your organisation will interface with specific suppliers.
We can help equip your team with the tools and approaches to understand and maintain balance within your key supplier relationships. We can also help to diagnose problematic relationships and work with your team to rebalance them and then maintain the right balance of power.
Contact Positive Purchasing today to find out how we can help your business; supply your details via our ‘contact us’ page and we will contact you shortly or simply click here to send us an email. You can call us on +44 (0) 845 331 3312.