Products in this category
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ISBN:- 0471132063
Benchmarking: A Tool for Continuous Improvement (Coopers & Lybrand Performance Solutions Series). The Coopers and Lybrand teams draw on a lot of experience for clients benchmarking across a range of industries. This book looks at benchmarking in context, as a tool for continuous improvement. It incorporates ideas of customer value and performance drivers, with a wide ranging description of how benchmarking can be applied, from manufacturing to sales.
Where this book shines is
A really thorough introduction to benchmarking.
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ISBN:- 1560523565
Benchmarking Basics: Looking for a Better Way (50-minute Series). Short and simple, this is an introductory book aimed at covering the fundamental parts of benchmarking. You should be able to digest this in les than the 50 minutes promised and come out with a general grounding.
Where this book shines is
Short and quick
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ISBN:- 0873893883
Global Cases in Benchmarking. A substantial book focussing on examples rather than “how to”. As it says on the cover, it uses cases from around the world and these explain how benchmarking can provide insight and ideas for competitive advantage.
Where this book shines is
It’s based on real cases
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